Deposit Operations Specialist I

Genesee Regional Bank | Rochester, NY

Posted Date 3/12/2024

Salary Range: $18.00 - $23.00



The Deposit Operations Specialist I is primarily responsible for managing the bank’s electronic document/ document image storage and retention and will serve as the administrator of the bank’s document imaging software.  In addition, they will assist the deposit operations team in the timely completion of daily bank operations tasks as noted below.



Document Imaging:  Ensure the following tasks are completed for all documents identified for electronic storage; may directly complete these functions as well as oversee other departments’ completion:

  • All document images are imported, indexed, and retained according to bank policy & procedure.
  • Ensure high level of image quality, efficiency and accuracy are maintained.
  • Any changes to the bank’s document imaging system parameters are properly authorized and performed according to bank policy & procedure.
  • Provide training to staff in the proper use of the bank’s document imaging storage/retrieval systems, as appropriate.
  • Serve as the bank’s primary point of contact for all document imaging system software upgrades – ensure hardware/software are updated as required and changes/enhancements are communicated to staff.


Provide support to the Deposit Operations Team, and serve as backup for various functions, including (but not limited) to:

  • File maintenance to deposit accounts, automated transfers (AFTs), Customer Information Records (CIF), online banking profiles, and debit card records;
  • Processing of all incoming and outgoing wire transfers, both foreign and domestic;
  • Daily file transfers; and
  • Other duties as assigned.

Remain current and adhere to GRB policies and procedures.

Actively participate in demonstrating the behaviors outlined in The GRB Experience.



High school diploma/ GED required; Associates degree preferred.

  • Previous experience with document imaging software preferred.
  • Previous banking experience preferred.
  • Prior knowledge or a familiarity with loan documentation and loan files is beneficial.



  • Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
  • Lead by example. Identify current or potential problems, take ownership and see them through to resolution.
  • Act as a unified team. Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.
  • Ability to work independently. Seek and incorporate feedback on your performance from management, coworkers and clients.
  • Demonstrated PC literacy.
  • Excellent attention to detail.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms.  The employee frequently is required to stand, sit, climb or balance, and talk or hear.  The employee regularly is required to walk and stoop, kneel, crouch, crawl, and climb stairs.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The work environment is indoor and climate controlled.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.


Salary18.00 - 23.55 Hour
Employment Type
Full Time

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