Senior Scheduler - Gastroenterology (GI)

SUMMARY

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

STATUS: Full Time              

LOCATION: Pittsford Nephrology GI

SCHEDULE: Weekdays (8am - 4:30pm)

ATTRIBUTES

• In lieu of degree, an equivalent combination of education and experience will be considered
• Three (3) or more years of relevant healthcare experience required
• Strong analytical, computer, organizational, customer service and communication skills
• For the transportation departments, knowledge of IDX and CCS is beneficial

RESPONSIBILITIES

• General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Surgical Services. Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling 
• Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Interpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient