Location: Rochester Alexander Park
Hours range from 32- 37 hours a week
What does a Teller do at CNB?
At CNB, a Teller is so much more than accepting deposits, cashing checks and balancing a cash drawer accurately and efficiently. Our bank is woven into the very fabric of our region because we live, work, and play where our customers do. As a Teller at CNB you are the face of our bank, building, growing, and retaining relationships. For us, each customer relationship is an extension of our CNB family.
As a Teller you will provide quality customer service by being friendly and courteous while answering customers’ questions. As you build relationships the opportunities to make recommendations based on our wide range of competitive banking options will naturally arise. This needs-based approach to our personal service builds long-lasting relationships, ones not measured in years but in generations.
This role is also on the front lines of our fraud and risk management efforts. Tellers receive robust education in order to abide by current regulations, bank policies and procedures while also being trained to keep an eye out for potential fraud.
What competencies are needed to be successful in this role?
- A high school diploma or high school equivalency.
- Valid Driver’s License & reliable transportation.
- Excellent communication skills and strong attention to detail.
- Proficiency with a PC and associated programs (such as Microsoft Office)
- Strong customer service/sales experience.
- Cash handling skills.
What does a successful first year in this position look like?
- Completion of 90-day Teller training.
- Impeccable dependability in regards all scheduled shifts.
- Able to make qualified customer referrals as part of Retail Referral program.
- Become proficient in all relevant banking systems as well as retail banking products.
- Make minimal errors with regard to all transactions processed.
What makes working at CNB different?
At CNB, our strong corporate culture is based upon seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment. Our culture nurtures passionate employees and offers great rewards including a strong benefits package, learning opportunities, flexibility, volunteering opportunities, a healthy workplace culture and other perks aimed at creating a solid work/life balance.
Our goal is to ensure that our bank and our community thrive and grow, now and for the next 125 years. We're in it for the long haul. As the only local, full-service, community-owned financial institution in the Rochester area, Canandaigua National Bank & Trust is investing in you, because what truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.
As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At CNB, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.
If this sounds like the type of organization that you would like to be a part of then consider joining our team.
Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.