Library Circulation Specialist/Bilingual

The employee in this class performs fundamental and specialized circulation and patron services activities. This position provides patron services, with emphasis on all activities related to the circulation of library materials and promoting a welcoming environment for all patrons using the Library. This position is supervised by the Circulation Supervisor. Strong customer service skills and good judgment are necessary for this position. Some customer service work will be performed in Spanish. Most translations will be oral, but the employee may occasionally write notes or create forms or other documents in basic Spanish. Related duties are performed as required.

• Greets patrons and assists as needed in person or on the phone;
• Checks out/checks in and places holds on library materials;
• Provides informational assistance using both electronic and print sources, in person and on the phone;
• Responsible for processing fines and handling money;
• Issues new and replacement library cards;
• Assists in processing of library materials;
• Assists in processing of inter-library loans and patrons special requests;
• Assists in training new employees