Training Assistant

Heritage Christian Services | Rochester, NY

Posted Date 5/17/2024
Description

Eleversity, a division of Heritage Christian Services, is seeking candidates for a Training Assistant position. In this role you will provide support for Eleversity events including online trainings and conferences. The Training Assistant is responsible for ensuring the smooth execution of online events by supporting the trainer and students in a virtual training environment. This position affords the opportunity to telecommute. If working remotely, a strong, stable internet connection is required.

Responsibilities

You will provide technical assistance to class participants. Other responsiblities include:

  1. Assisting with attendance
  2. Distributing training materials or handouts to participants
  3. Monitoring class participation and professional behavior
  4. Addressing concerns in a confidential manner
  5. Answering questions or concerns
  6. Troubleshooting technnology issues

Qualifications

  • Ability to learn and use Zoom video conferencing software
  • Excellent customer service skills
  • Proficient in Word, Excel, and Outlook
  • Ability to work independently
  • Professional appearance and demeanor
  • High School Diploma or equivalency
Employment Type
Part Time

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