Emerge is seeking a Renewal Specialist (RS) in Japan for this highly visible role to empower key customers to continue to transform their business and meet their objectives. You will be accountable for owning and implementing a portfolio of renewal contracts of security products assigned to the Japan market across various customer accounts. The RS will work across many teams to drive renewals to on-time closure.
Job Responsibilities
· Manage a pipeline of Client contracts coming up for renewals.
· Build relationships with Client to assist in the adoption and renewals process.
· Engage with Sales, Cyber Security Sales and Partners to identify requirements and uncover any roadblocks that may impede a Client timely commitment to renew their contract.
· Builds quotes, review contract terms and identify up-sell opportunities.
· Create use case recommendations and educate clients on relevant features and opportunities.
· Support Sales in overall negotiation to ensure Client timely commitment to renew their contract.
· Maintain and report on a rolling 120 day forecast of renewals in assigned accounts.
· Own reginal reports and provide ad hock reporting as requests my Renewals Management
· Be a forward thinker and communicate risks to various manages and other team members in a timely and clear manner.
Requirements
Qualifications
· Typically requires bachelor’s degree or equivalent.
· 3+ years of renewals contracts experience within the Tech industry.
· Working knowledge of sales methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
· Ability to motivate clients around contract renewals.
· Solid organizational skills including attention to detail and multi-tasking skills.
· Strong ability to interact and influence effectively with sales professionals and sales management.
· Exceptional written/verbal communication and presentation skills.
· Team player with strong intrapersonal skills.
· Ability to thrive in a fast-paced, unpredictable environment.
· Previous Experience with sales enablement programs is a plus.
Benefits
Work Environment
· No Relocation
· Hiring Location, Japan
· Telecommute
· We offer a competitive benefits package
Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.