exceptional restaurant and commercial kitchen solutions. Serving a diverse clientele, including homeowners, foodservice operators, and culinary professionals, we specialize in restaurant equipment sales, custom kitchen layouts, and support for new builds, renovations, and equipment upgrades. Located in Rochester, New York, our retail showroom operates six days a week and features a wide range of in-stock commercial kitchen equipment, smallwares, and back-of-house essentials. Backed by an experienced sales team, we pride ourselves on delivering trusted guidance, personalized care, and dependable service to help kitchens run smarter, safer, and more efficiently.
Overview
Join our dynamic team as a Retail Store Associate and become the friendly face that welcomes customers, assists with their shopping experience, and ensures the store runs smoothly. This energetic role offers an exciting opportunity to develop your sales skills, provide exceptional customer service, and contribute to a vibrant shopping environment. Whether you're helping customers find products, demonstrating features, or managing transactions, your enthusiasm and dedication will make a real difference every day.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
- Answers customer's questions about merchandise and assists customers with purchase decisions.
- Retrieves merchandise from the sales floor, stock room, or other inventory locations.
- Collects payment using the store point of sale system.
- Assists in replenishment of stock and organizes during business down times and/or as needed.
- Assists in weekly cleaning duties such as dusting, organizing shelves, emptying garbage receptacles per management direction.
- Answer incoming phone calls within 3 rings and distributes to the proper department.
- Delivers weekly orders to local cusrtomers using a company vehicle.
- Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customer's needs.
- Valid NYS Driver's License
Hours (Approximate and somewhat flexible):
- Monday - 8AM or 9AM - 6PM
- Tuesday - OFF
- Wednesday - 1PM - 6PM
- Thursday - 1PM - 6PM
- Friday - OFF
- Saturday - 12PM - 4PM
- Sunday - Off
Join us in creating a lively shopping atmosphere where every customer leaves satisfied! We’re committed to supporting your growth with comprehensive training and a positive work environment. All roles are paid positions dedicated to delivering exceptional retail experiences.
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have a valid NYS driver's license?
Experience:
- Customer service: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Apply on indeed: Retail Store Associate - Rochester, NY 14623 - Indeed.com