Position Title: Visitor Services Associate
Hours: Part-Time Weekly, Weekends and some holidays
Overview: The Visitors Services Department is responsible for ticketing, retail gift store, restaurant, and event functions at the Genesee Country Village and Museum. Part-time associates are cross-trained to help in any of these locations.
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Operation of point of sale cash registers and handling of money from customers;
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Answering visitor inquiries regarding program offerings.
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Welcoming Museum visitors and providing exceptional customer service;
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Restocking merchandise;
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Keep stores and restaurants clean and inviting;
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Help to create a fun and friendly work environment for co-workers and customers
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Prior experience in a retail, customer service, restaurant, or event environment;
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Willing to learn and grow;
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Ability to work weekends and Museum special events and occasional evenings;
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Ability to drive or learn to drive a golf cart and have current driver’s license;
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Moving items weighing up to 25 pounds.
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Remaining in one area for extended periods- Admissions area, Flint Hill Store.
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Light cleaning of retail area, sweeping.
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Working both independently and as part of a team.
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Managing large crowds of visitors on special event days.
Equal Employment Opportunity Statement
Genesee Country Village & Museum is committed to a policy of Equal Employment Opportunity with respect to all employees, applicants, and interns for employment. We recruit, hire, train, and promote without discrimination due to race, color, sex, age, disability, religion, citizenship, national origin, military or veteran status, marital status, gender identity and expression, sexual orientation, and any other status protected by applicable federal, state, or local law.
D.E.A.I Statement: Genesee Country Village & Museum is actively committed to broadening our understanding of DEAI (Diversity, Equity, Accessibility, and Inclusion), and making it part of everything that we do. Guided by our mission, values, and inclusive culture of curiosity, we strive to dismantle inequity and address erasure through ongoing dynamic interpretation, communications, research, and outreach. We celebrate the stories of our shared past; connect the rich diversity of the 19th century to the present; and collaborate with the communities we serve to create welcoming spaces for learning, work, exploration, and play.