Office Manager

SEE HR & Recruiting is proud to be working with a growing local Medical Brokerage firm . This company has a strong reputation and offers great remote work opportunities along with a strong overall benefits package. 

Job Posting

Office Manager with Path to Operations Manager

Remote | Full-Time | W-2

Client is seeking a highly organized, proactive, detail-oriented Office Manager to support the daily operations of our growing health insurance agency. This is a remote W-2 position with occasional in-person meetings and a clear opportunity to grow into an Operations Manager role over time.

This role is ideal for someone who understands the realities of a growing small business, is comfortable wearing many hats, enjoys improving processes, and wants to grow as the company grows.

What You’ll Do

· Support daily office operations and help remove day-to-day responsibilities from the CEO

· Track priorities, deadlines, open projects, and follow-up items so nothing falls through the cracks

· Reconcile commission statements and follow up on missing commissions with carriers and partners

· Own and maintain standard operating procedures

· Track license renewals, annual filings, certifications, and compliance-related deadlines

· Track KPIs, support database health, and help improve reporting visibility

· Coordinate vendors, research technology tools, and support process improvement

· Oversee assigned work completed by the virtual assistant

· Help support rollout of new services, products, and internal systems

· Coordinate internal meetings, track action items, and help maintain team accountability

· Support audit readiness, documentation quality, and secure handling of PHI

· Reconcile business credit card statements and assist with accounts receivable tracking

· Prepare documentation for the contract CFO

· Manage client relations support, backup phones, and service follow-through

What We’re Looking For

· Strong office management, operations support, or administrative leadership experience

· Excellent organization, follow-through, and problem-solving skills

· Ability to manage multiple priorities in a growing business

· Strong documentation habits and attention to detail

· Comfort learning new software and systems quickly

· Professional, warm, service-minded communication style

· Ability to work independently in a remote environment

· Good judgment, discretion, and comfort handling confidential information

Preferred Experience

· Health insurance office management

· Group health insurance office management

· Commission reconciliation

· Accounts receivable tracking or administrative financial support

· Credit card reconciliation

· Licensing, renewals, annual filings, and compliance support

· SOP creation and maintenance

· KPI tracking or operational reporting

· CRM/database management

· Managing or coordinating support staff or a virtual assistant

· AgencyBloc knowledge preferred but not required

Remote Work Requirements

· High-speed internet

· Quiet, professional work environment

· Secure workspace appropriate for handling PHI and confidential client information

Equipment Provided

· Laptop

· Headset

Benefits

· 401k with Employer Match up to 5%

· Employee Friendly Paid vacation

· Employee Friendly Paid sick time

· Health insurance

· Client retention company-wide bonus

Important Seasonal Expectation

We are a seasonal business. During Annual Enrollment Period (October through December 15), this is an all hands on deck time for the team. Candidates should be comfortable with peak-season demands and limited time off during that period except for illness or urgent circumstances.

Why This Role Matters

This is more than a traditional office manager role. It is an opportunity to become a key operational leader inside a growing business by helping create structure, improve systems, support clients well, and gradually take on broader responsibility over time.

How to apply- All interested candidates can apply directly to SEE HR & Recruiting by sending resumes to recruitingsupport@goseehr.com or by applying on the job board directly. Please include a cover letter and resume with application.