Software Engineer IV

As a Software Engineer IV, you will architect the future of enterprise operations—combining AI-powered automation with strategic technical leadership to transform how our organization delivers technology at scale. You'll be the force multiplier who turns complex challenges into intelligent, self-healing systems.

The Enterprise Application portfolio includes Oracle E-Business Suite, Vertex, WebCenter, Frontier, SAP Business Objects, Alteryx, R-Studio, Staffbase, and OAM SSO.

Why This Role Will Define Your Career:

• Autonomy to rebuild legacy processes with AI and automation—not maintaining the status quo, transforming it.
• Direct access to enterprise AI/ML platforms and a mandate to integrate them across our application portfolio.
• Mentorship opportunities and visibility with senior leadership as you drive digital transformation initiatives.
• This isn't ticket-grinding—it's strategic engineering with AI as your superpower.

The Reality:

• This role is for engineers who see AI not as a threat but as a catalyst. You'll spend less time on repetitive tasks and more time solving fascinating problems. If you're energized by building systems that get smarter over time, teaching machines to handle the mundane so humans can focus on the extraordinary—this is your role.
  We're building the infrastructure that will run this company for the next decade. Be part of it.

• Application Support: Ensure application integrity by monitoring for system failures, performance issues, and accessibility challenges, promptly correcting issues and establishing automated monitoring systems. Leverage AI-driven predictive analytics to identify issues before they impact users, deploying intelligent automation to significantly reduce manual intervention.
• Innovation and Research: Champion AI-first innovation by leading the exploration and integration of generative AI, machine learning tools, and intelligent automation frameworks. Evaluate cutting-edge LLM applications, autonomous monitoring solutions, and AI-assisted development tools—positioning our stack at the technological vanguard. Identify and propose solutions for technical debt. You'll have dedicated time and budget to experiment with emerging AI technologies.
• Documentation: Build living documentation systems powered by AI assistants that automatically update as code changes, generate contextual help, and provide intelligent search capabilities. Develop and maintain quick-reference documentation for new features, ensuring updates are made as changes occur.
• Technical Assistance: Provide third-level assistance in software and system support to resolve complex issues, utilizing AI copilots and automation scripts you've developed to accelerate resolution.
• Team Collaboration: Ensure team compliance with documentation best practices, promoting cross-training and skill-building.
• Stakeholder Engagement: Gain proficiency in stakeholder processes, analyzing business unit requirements to propose and implement solutions aligned with best practices.
• Project Leadership: Act as a Project Lead, attending meetings, understanding requirements, ensuring task completion, and creating solutions according to project schedules.
• Process and Cost Management: Research and implement cost-effective, automation-first solutions that meet company support, change processes, and directional goals. If you've done it twice, you should be automating it.
• Vendor Liaison: Serve as primary contact for technical issues, coordinating vendor roadmap discussions and solution integration opportunities.
• Environment Management: Manage development, test & product environments, coordinating patch updates and system upgrades.
• Continuous Improvement: Apply AI-enhanced Continuous Process Improvement methods to all work, particularly in solution design and development, driving the creation and implementation of best practices across the team. Eliminate toil through intelligent tooling.

• Bachelor's degree in Computer Science or a related field, or 5 years of equivalent experience.
• Hands-on experience with AI/LLM tools (ChatGPT, Claude, Copilot, etc.) for code generation, debugging, and process automation—we expect you to work AI-first.
• Passion for automation-first thinking and track record of eliminating toil through intelligent tooling.
• Proficiency in Linux administration, Python, and shell scripting.
• Strong understanding of networking basics, including network topology, firewalls, load balancers, and TLS/SSL certificates.
• Experience with Single Sign-On (SSO), Active Directory (AD), OAuth, and other authentication protocols.
• Proficiency in Java, JavaScript, HTML, XML, and JSON is highly preferred.
• Experience with web services, API, REST, and SOAP is highly desirable.
• Familiarity with Oracle ERP, E-Business Suite, and SaaS applications is desirable.
• Knowledge of Agile development processes is preferred.
• Experience with Nightwatch automation is a plus.
• Understanding of Enterprise Data Architecture principles and best practices.
• Experience with Oracle Database and PL/SQL is a plus.
• Any (Oracle, AWS, Azure) Cloud Foundations certification is a plus.

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.