Technical Assistant, Student Navigator (Temporary - Grant)

Monroe Community College | Rochester, NY

Posted Date 2/21/2024

Function of Position:

The Technical Assistant/Navigator is responsible for representing and promoting Perkins-eligible degree and certificate programs in Career Technical Education (CTE). This position will create awareness and promote CTE degree and certificate programs including Tooling and Machining, Solar Thermal, Heating, Ventilating and Air Conditioning, Mechatronics, Hospitality, IT, Engineering, Homeland Security and related non-credit certificates. This position will support faculty and staff with advisement and registration of current and prospective students, coordinating events and showcasing programs and facilities to potential customers and stakeholders. The Technical Assistant/Navigator will report to the Dean, Career Technical Education in the School of Applied Sciences & Technologies or designee.

*This is a temporary, grant funded position that may be renewed annually contingent upon availability of grant funding and performance reviews. This position is eligible for paid time off and benefits.

Examples of Duties & Responsibilities:

  • Promote and represent MCC's Career Technical Education programs with emphasis on credit programs.
  • Develop and revise recruitment plans and annually update the information packets, brochures and handouts.
  • Plan and implement off-site promotional and career pathway activities, such as visits to high schools.
  • Coordinate all aspects of transmitting information for recruitment purposes to sources of applicants such as, but not limited to, high school teachers and counselors, technology instructors and community organizations.
  • Coordinate special events.
  • Support special events through the Admissions Office such as Advisement and Registration Days, Express Enrollment and other enrollment enhancing events that the College may be hosting throughout the academic year.
  • Hold orientations regularly.
  • Provide and maintain a calendar of events and student contact opportunities for department faculty and the chair. Maintain records of contacts and events.
  • Assist faculty and monitor progress to ensure student persistence and completion are being met with faculty in conjunction with the School Specialist.
  • Collaborate with students to resolve personal and academic challenges to ensure retention.
  • Review, approve and process student program changes.
  • Collect and track student information to satisfy Perkins retention metrics and report to stakeholders.
  • Other duties may be assigned throughout the year.
  • MCC Expectations:

  • Adheres to the College Code of Conduct.
  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
  • Maintains technological competencies utilized by the College.
  • Commits to the philosophy of a comprehensive community college.
  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

  • Requirements:

    Required Qualifications:

  • Earned bachelor's degree in an applied technology program from a regionally-accredited higher education institution; or an earned associate's degree in an applied technology program with demonstrated experience and success recruiting, advising and enrolling diverse students into higher education programs.
  • Strong organizational, verbal, and written communication skills, including the ability to create and deliver effective presentations to potential students, parents and high school guidance counselors and teachers.
  • Work experience or significant practical knowledge of HVAC, Advanced Manufacturing, Mechatronics, Solar Thermal, Hospitality, IT, Engineering, and/or technical fields.
  • Ability to research, develop and implement recruitment strategies.
  • Valid driver's license in order to travel to work locations, job fairs, interviews and other events to recruit students. Travel may be approximately 50% of the time.
  • Preferred Qualifications:

  • Earned master's degree from a regionally-accredited higher education institution.
  • Previous employment in higher education.
  • Experience with platforms such as Banner, Degree Works, Starfish, Civitas, Blackboard and Brightspace.
  • Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

  • Additional Information:

    Salary: This position has a expected salary of $42,000 per year.

    MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

    Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

    Notice of Non-Discrimination
    Annual Campus Security & Fire Safety Report

    Application Instructions:

    Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ page for guidance using our online system. Please contact us if you need assistance applying through this website.

    Applicants MUST submit the following documents* to be considered for this position:

    1. Resume/CV
    2. Cover Letter

    *Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing your foreign academic accomplishments to standards in the U.S

    Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.

    Category: Grant Positions
    Department: Career Technical Education Admin
    Locations: Rochester, NY
    Posted: Feb 21, 2024
    Closes: Open Until Filled
    Type: Full Time Temporary
    Position ID: 172871

    Salary42,000.00 Annual
    Employment Type
    Full Time | Temporary

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