Retail Representative II

University of Rochester | Rochester, NY

Posted Date 2/08/2024


Part Time 19.5 hours Range URG 102 URMC Cafe Srvcs




Provide excellent customer service to patients, employees, and guests of the Ambulatory Orthopedic building. Serves customers food and coffee in a clean and welcoming environment. Completes daily inventory and ordering of food and supplies as needed. Works with vendors as needed to source products.


  1. Provides excellent customer service to all customers in the AO café. Creates a warm and welcoming atmosphere. Works with management on developing menu, prepares and serves food based on customer requests.
  2. Works with the management team to source food and beverage to be sold in the café. Completes daily, weekly, and monthly inventory to determine needs and orders accordingly. Communicates with the food vendors as needed to maintain proper supply of products.
  3. Maintains a clean and safe work environment. Follows proper food safety standards in accordance with regulatory guidelines established by the Senior Sanitarian. Successfully completes Serv-Safe certification program.
  4. Audits cash bank/register prior to and at the completion of shift. Audits safe for accuracy.
  5. Stocks all areas using proper HACCP procedures and rotates products accordingly. Completes all required food allergen safety certification program.
  6. Completes all mandatory training. Responsible for training any new employees in this role.

Other duties as assigned


  • High School Diploma required.
  • 1 year food service or customer service experience required.
  • Excellent customer service skills.
  • Ability to work well with others/the public required.
  • Serv-Safe food handling preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.00 - $22.10 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Salary17.00 - 22.10 Hour
Employment Type
Part Time

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