CLERK I
DISTINGUISHING FEATURES OF THE CLASS: This is a clerical position involving planning and administering clerical activities and the independent performance of the more complex clerical tasks. Frequent exercise of independent judgment and a high degree of decision making are required of employees in this class. Direct supervision is received from a department head or other administrative supervisor, but the employee may have wide latitude in the performance of duties. Direct supervision may be exercised over a clerical staff. Performs related work as required.
TYPICAL WORK ACTIVITIES:
Plans, assigns and reviews clerical work and instructs employees in the duties of specialized clerical work;
Performs the more difficult and complex clerical tasks;
Schedules work loads and coordinates work flow with that of other units;
Analyzes clerical procedures and suggests changes to increase efficiency;
Inaugurates approved changes;
Conducts correspondence on matters in which policies and procedures are well defined;
Responds to requests from other governmental agencies and from the public for information about
department policies, procedures and pertinent laws;
May assist in the preparation of departmental reports;
May perform personnel functions and maintain personnel records;
May assist in the collection of budget data and the preparation of budget information;
May requisition supplies and maintain inventory records;
May coordinate the operation of automated record keeping systems.
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of office practices, procedures, equipment and terminology;
Knowledge of business arithmetic and English;
Ability to plan, assign and supervise the work of clerical assistants;
Ability to follow complex oral and written directions;
Ability to readily acquire familiarity with departmental organization, functions, laws, policies and
regulations;
Ability to prepare correspondence and reports;
Ability to use a typewriter-style keyboard;
Ability to deal effectively with other employees and with the public;
Ability to solve relatively complex clerical problems;
Initiative.
FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES:
All the Entry Level KSA’s PLUS
Knowledge of Department’s policies and procedures.
MINIMUM QUALIFICATIONS:
High School diploma or GED PLUS
1. Associate's degree in secretarial science or office technology AND two (2) years of clerical experience.
OR
2. Four (4) years of clerical experience.