Hours:
40
Schedule:
This position is remote eligible for up to 40% of the time. Hours are typically Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
Starting Salary: $114,000 Pay Range: $100,921 - $127,228
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.
Purpose:
This position is responsible for translating market requirements into product requirements. Leads the transformation of product concepts into actionable products/services, timelines and projects. They map existing capabilities and resources in order to execute on product/service additions, modifications, extensions or eliminations. They manage products/services through all aspects of the product life cycle insuring continuous improvement in product offerings that help customer achieve their desired outcomes. Act as product subject matter expert.
Accountabilities:
Manage product/service additions, modifications, extensions or eliminations
- Translate product strategy into detailed requirements and prototypes
- Map existing capabilities and resources to product requirements
- Determine business tradeoffs and explain why in terms that stakeholders understand
- Complete product risk assessments
- Define feature and functionality for products/services
- Develop product requirements
- Align stakeholders on objectives
- Approve statement of work documents
- Provide cross-functional leadership to bring products/services to market
Maintain product roadmap
- Illustrate the key phases of deliverables for product/services
- Monitor product milestones
- Negotiate priorities on roadmap with stakeholders
- Lead innovation of product/service within existing environments
- Balance the needs of customers and stakeholders with tradeoffs, timeline and expense
- Scope and prioritize activities based on customer and business impact
Analyze competitive market and conditions
- Monitor and maintain a close understanding of the competitive market and alternative offerings
- Assess competitor strengths and weakness
- Develop a plan for winning against the competition
Manage product life cycle
- Monitor product/service key performance indicators
- Use data and evidence to drive decisions
- Evaluate promotional plans and product documents/content to ensure they are consistent with product strategy and positioning
- Support product/service portfolio reviews, working with Product Strategist
- Act as product evangelist to build awareness and understanding with stakeholders
Other
- Contribute to development of annual operating plans through product/service assumptions, anticipated results, changes to offerings, and regulatory impacts
- Work with Product Analyst on pricing execution
Qualifications:
- Bachelor's degree required
- A minimum of 5 years of demonstrated experience using direct customer interactions and data analytics to build successful market solutions
- Ability to collaborate with multiple functional teams to design customer solutions
- Demonstrated ability to make decisions with ambiguous and incomplete information
- Excellent interpersonal and communication skills
Preferred Qualifications:
- Master's or Specified Advanced Degree
- Experience working in financial services or healthcare
- Experience working in wealth management or on business banking solutions
- Understanding of how to navigate organizationally in order to manage and execute on product/service objectives
- Creativity to solve problems in unique ways
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
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