Wilmac's mission is to provide the best and most appropriate Call Recording solutions - including sales, professional services, and support - to help our customers record voice interactions for compliance, regulatory assurance, and quality improvement purposes. Through partnerships with leading manufacturers, Wilmac is able to provide customized solutions and best-of-breed products for every customer, regardless of industry type or business size.
Wilmac is committed to providing the best Call Recording solutions for Contact Centers, Financial Compliance instutions, and Public Safety organizations through consultative sales and superior service. With offices in Rochester, Toronto, and New York City, Wilmac’s national and international reach has leveraged the world’s best technology and solutions for companies of all sizes and industries.
Founded in 1953, Wilmac entered the communications industry selling dictophones. In 1997, Wilmac broke into the Workforce Engagement Management industry and has become an industry leader in helping businesses navigate and thrive in the evolving digital landscape. Behind the difference-making is a team of solutions-centered professionals, skilled engineers, and a passionate and knowledgeable team who are putting technologies to work for companies worldwide. Our core values include adaptability, continuous learning, and curiousity.