Job Function:
This is a front-line student service position involving extensive in-person, telephone and email contact for students, parents, and sponsors interpreting and explaining complex student accounts, policies, and requirements concerning tuition costs and bill payment.
Examples of Duties and Responsibilities:
Responsible for providing a high-level of customer serviceMaintain individual student accounts: post payments, charges, adjustments and disbursementsPrepare daily bank depositsMaintains and reconciles petty cash fundMaintains PC-based logs of deposit information as well as tracking student accountsCreate and maintain excel spreadsheets containing assorted student account data used in tracking and analyzing A/RMaintains cash drawer, safe, and confidential records in a secure mannerPerforms various other duties/responsibilities as assignedMCC Expectations:
Adheres to the College Code of Conduct.Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.Maintains technological competencies utilized by the College.Commits to the philosophy of a comprehensive community college.Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Requirements:
Required Qualifications:
Must currently hold the title of Cashier or meet the following minimum qualifications to take the next exam offered for this title as a provisional appointment: - Minimum qualifications: Graduation from high school or possession of an equivalency diploma, plus EITHER:
- A) Three years paid full-time or its part-time equivalent experience in bookkeeping OR financial record keeping OR as a cashier* two years in either capacity must have involved handling money; OR
- B) Graduation from a regionally accredited or NYS registered college or university with an Associate's Degree in Accounting, Finance, or Business Administration, plus one year of paid full-time or its part-time equivalent experience in bookkeeping or financial recordkeeping OR as a cashier* that involved in either capacity responsibility for handling money; OR
- C ) Any equivalent combination of training and experience as defined by the limits of A) and B) above.
Must be a Monroe County Resident.*Experience as a cashier must have involved responsibility for transactions involving reconciling and balancing cash, and related recordkeeping
Preferred Qualifications:
Experience with the Banner Student Information systemExperience in Higher EducationDemonstrate exception customer service skills and experienceBilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:
Job Type: Fulltime
Hours: 8:45am - 4:45pm, M-F
Salary: $42,236.66 per year and eligible for increment at 6 months of service.
Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.
MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice Non-Discrimination
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Application Instructions:
Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
The following documents MUST be submitted to be considered for this position:
1. Resume/CV
2. Cover Letter
Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.
Category: Support Staff/Civil Service
Subscribe:
Department: Student Accounts
Locations: Rochester, NY
Posted: May 8, 2025
Closes: Open Until Filled
Type: Full Time
Salary Type: Annually
Salary Range: $42,236.66 - $42,236.66
Position ID: 188012