Director, Inside Sales - Insurance

The Director of Inside Sales is responsible for scaled revenue generation while providing thought leadership for the broader Paychex growth strategy. This newly created position serves as the overall leader, setting the strategy and operating model for inside sales within the Paychex Insurance Agency in conjunction with PIA leadership. This position requires a leader who has the right skills and background to tackle short- and long-term growth and will have accountability for monthly, quarterly, and annual targets. This is an ideal position for a passionate professional and expert in Inside Sales with high EQ who will build this new organization into a scalable, consistent model engaging sales leaders to achieve an aligned go-to-market for maximum coverage, growth, and return. This is a senior-level role that will have strong leadership experience in managing teams and delivering results while building a growth team and leading through change. Additionally, the successful candidate will have exceptional analytical skills, a proven track record of rapid scaled revenue growth, an aptitude in accurately forecasting an ARR or MRR business, and the ability to effectively influence marketing decisions.

• Lead and create new Insurance Inside Sales organization from the ground up along with developing and executing an organizational strategy that effectively covers customer segments aligned with the go-to-market design.
• Provide leadership for the day-to-day operations of Inside Sales to execute the charter, and achieve key performance indicators while maintaining alignment on the company’s longer-term strategic goals. Accountable to overall performance management and employee development program for Inside Sales.
• Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.
• Provide direction and leadership to direct line resources while also providing guidance to dotted line functions to operate as an integrated go-to-market inside function. Collaborate with Paychex sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.
• Participate in territory planning, account segmentation, and allocation to maximize sales resources. Drive and inspect operational processes and compliance with key sales tools to document the sales process, forecast, lead dispositioning, and activities with strong data integrity.
• Define and optimize metrics, measures, and data infrastructure in partnership with the Finance team.
• Proactively leverages and adapts new technology in the selling motion.
• Responsible for the development of an effective process for the recruitment, selection, and onboarding of new Inside Sales team members. Responsible for establishing and cultivating the culture of high-performance teams.
• Build new relationships and customer partnerships.
• Collaborates with the Sales Enablement team to develop a plan to onboard new inside talent and continuously refresh the Inside Sales on solutions, industry knowledge, technical skills, and sales skills.

• Bachelor's Degree in Business, Marketing, Finance, or related field - Preferred
• Master's Degree in Business, Marketing, Finance, or related field - Preferred
• 10+ years of experience in In people leadership with at least 5+ as leader of leaders. Demonstrated change management and people development skills.
• 10+ years of experience in In diversified roles in highly analytical, strategic, and growth roles.
• Prior experience with building new teams from the ground up and organizational change management.
• Prior experience with Health Insurance and/or P&C.
• Prior experience with small/medium B2B model.
• Demonstrates analytical skills.
• Excellent collaboration and team building skills.
• Possesses a high degree of initiative.
• Strong verbal communication and listening skills.
• Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. If you are not currently licensed, you will be required to obtain the necessary insurance license(s) within 90 calendar days of your official start date. Failure to obtain the required license(s) within 90 days of your start date and to maintain eligibility throughout the duration of your employment may result in corrective action, up to and including termination of employment. Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state insurance licensing exam including exam materials and testing fee. The cost of any additional attempts will be at the expense of the individual employee. If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. This includes any state of residence changes, e-mail changes, mailing address changes or name changes. - Required